Texts that keep students in school.
Journey sends the right text message at the right moment. 74% of students write back and at-risk retention went from 50% to 94%.
Trusted by universities & peer-reviewed
The product
The text layer for student support.
Journey is an AI-powered student engagement platform that delivers personalized nudges, coaching, and campus resource connections through text conversations. Click a tab and give a try.
How it works
We run the conversation. You run your campus.
Most student support fails for one reason. Nobody opens the email. Journey is built around the one channel students still read. We write every message, run every check-in, and learn each student over the semester.
Try it yourself
Pretend you’re a student. Pick what’s on your mind.
One question. You pick. Journey routes the right resource. This is the actual product. Try it now.
Who is Journey for
Three audiences. One platform. Different paths in.
Pick the view that fits the seat you sit in.
For Presidents and Provosts
Defend retention with real evidence.
Tie every dollar to Tinto’s four persistence drivers: financial, academic, wellness, engagement. Walk into the board meeting with the Student Voice Score, the first industry benchmark for how students actually feel about your campus.
See the leadership view →For Student Success Teams
Stop writing the texts. Start reading the answers.
A caseload that finally talks back. Every Monday, you get a short list. Who needs a call. Who needs a nudge. Who is thriving. Journey writes the texts, runs the check-ins, and hands you the warm leads.
See the advisor view →For Students
Someone who actually texts back.
A real check-in every week or so. About sleep, money, classes, friends. No app to download. No portal to remember. Just a number that knows what matters and points you to help when you need it.
See the student view →Outcomes
Numbers you can put in a board deck.
Not theoretical. Measured across 1 million students and 250+ universities.
94%
At-risk retention at UNH
Up from 50% the year before Journey arrived on campus.
74%
Students who reply to a Journey text
Email open rates for the same population sit under 10%.
250+
Universities running Journey today
From community colleges to flagships, in every region.
University of New Haven · Case Study
50% to 94% at-risk retention in a single year.
Read the full peer-reviewed methodology, the segmentation model, and how the framework rolled out across the first-year cohort.
Stories from the cohort
Discover how Journey helps students and the team supporting them.
“We had students we had written off. Journey kept texting them. They came back. They stayed. We finally have a defensible answer when the board asks what we are doing for retention.”
Dr. Ophelie Rowe-Allen
Associate Vice President & Dean of Students, University of New Haven
Recently in the press
Five seconds. The right text. A student stays.
See how Journey would run on your campus next term. A short demo, a real example from a school like yours, and an honest answer on price.