Most retention tools talk at students. Journey helps you listen to them.
The right message at the right moment. At UNH, 74% of first-years write back, and at-risk retention went from 50% to 94%.
↑
Journey · Tue 12:30 PM
posture giving 🦐? un-curl.
JB
Janiya · Pathfinder
Health 88 · trending up
Cohort↑
85
from 72 last semester
★High-risk watch
Maya R · overwhelmTyler V · belongingSam K · sleep
Archetype
Connector
Needs belonging. Sized event invites & small group cues.
Thu · Sept 26
Career Fair
Beckerman Rec Center · 1–4pm
i can’t focus today
one move: 10 mins on the easiest assignment. timer on. tell me when done.
TV
Tyler · Connector
Health 64 · needs check-in
Journey · Tue 12:30 PM
posture giving 🦐? un-curl.
JB
Janiya · Pathfinder
Health 88 · trending up
Cohort↑
85
from 72 last semester
★High-risk watch
Maya R · overwhelmTyler V · belongingSam K · sleep
Archetype
Connector
Needs belonging. Sized event invites & small group cues.
Thu · Sept 26
Career Fair
Beckerman Rec Center · 1–4pm
i can’t focus today
one move: 10 mins on the easiest assignment. timer on. tell me when done.
TV
Tyler · Connector
Health 64 · needs check-in
CAPS routing
Career fair RSVP
Sleep on track
Journey · Sun 7:02 PM
what’s the one thing tomorrow that can’t slip?
Office hours booked
SK
Sam · Explorer
Sleep flag · routed to Wellness
Doomscroll alert
Archetype
Pathfinder
Structure first. Visible milestones. Weekly scoreboard.
Study pod attended
CAPS routing
Career fair RSVP
Sleep on track
Journey · Sun 7:02 PM
what’s the one thing tomorrow that can’t slip?
Office hours booked
SK
Sam · Explorer
Sleep flag · routed to Wellness
Doomscroll alert
Archetype
Pathfinder
Structure first. Visible milestones. Weekly scoreboard.
Study pod attended
i’m so behind in calc
open chapter 4. 10 mins. report back?
done. i did 20.
Mon · 9:14 AM
Advising appt, Maya R.
Auto-routed via Journey
Wellbeing↑
94%
high-risk retention
BR
Ben · Navigator
Health 81 · steady
Journey · Fri 4:18 PM
text someone you haven’t talked to in a bit. might make their day.
✺This week’s wins
Janiya · joined NAACPTyler · 6 at study groupSam · slept 8 hrs ×3
i’m so behind in calc
open chapter 4. 10 mins. report back?
done. i did 20.
Mon · 9:14 AM
Advising appt, Maya R.
Auto-routed via Journey
Wellbeing↑
94%
high-risk retention
BR
Ben · Navigator
Health 81 · steady
Journey · Fri 4:18 PM
text someone you haven’t talked to in a bit. might make their day.
✺This week’s wins
Janiya · joined NAACPTyler · 6 at study groupSam · slept 8 hrs ×3
Journey is like a friend
that texts first.
Ask it when you need something. It also knows when to check in.
Ask Journey
Anytime
Today · 3:42 PM
i’ve been staring at this for an hour. should i keep going?
probably not. take 10 minutes with no screen, then come back and see if there’s one useful thing left.
Proactive nudge
Journey texts first
From your semester
Week 5 of 6
Week 5 · Thursday
week five of six, done. go tech-free for 10 minutes. let your brain breathe.
Ask Journey
Anytime
Today · 1:18 PM
i’ve been on zoom all day and can’t focus. what should i do?
walk outside for five minutes. no podcast, no phone. come back after.
Proactive nudge
Journey texts first
From your calendar
Zoom block · 11:00 AM–2:00 PM
Today · 2:06 PM
you’ve been on zoom since 11. walk outside for 5 minutes. let your mind reset.
Ask Journey
Anytime
Today · 10:52 AM
discussion starts in 8 minutes and i’m exhausted. quick reset?
stand up. drop your shoulders. drink some water. that’s enough.
Proactive nudge
Journey texts first
From your class schedule
Discussion · 11:00 AM · starts in 8 min
10:52 AM · before class
discussion in 8. stand up, drop your shoulders, sip some water to recharge.
Ask Journey
Anytime
Tonight · 8:31 PM
exam is tomorrow. how late should i study tonight?
do 25 focused minutes, then stop. sleep will help more than another tired hour.
Proactive nudge
Journey texts first
From your class schedule
CHEM 14B final · tomorrow · 9:00 AM
Tonight · 8:31 PM
last day tomorrow. maybe 25 focused minutes tonight, then let yourself stop. rest is part of remembering.
Ask Journey
Anytime
This week · 4:04 PM
i keep starting things and never going back. what should i work on?
pick one half-done thing and give it 15 minutes. no new project until then.
Proactive nudge
Journey texts first
From your goal
Finish what I start
This week
you’re good at starting things. this week, try returning to one: 15 minutes with something half-done.
Ask Journey
Anytime
Today · 3:10 PM
i need a reset but don’t want to lose the whole afternoon. what should i do?
five minutes outside, no phone. that’s the whole assignment.
Proactive nudge
Journey texts first
From your day
Open block · next class at 4:00 PM
Today · 3:10 PM
another little reset? 5 minutes outside, no phone. nothing else to accomplish.
Ask Journey
Anytime
Today · 9:16 AM
i have too many ideas today. how do i choose?
pick the one you’d still care about tonight. give it the next 30 minutes.
Proactive nudge
Journey texts first
From your goal
Focus on one priority at a time
Today · 9:16 AM
you probably have more ideas than time today. choose one to give your attention to.
Works inside the platforms you already use.
No app to install. No new password. No fight with IT. Journey is the glue, it gets your students to the resources you already invest in.
“It didn’t ask my team to learn anything new.”
Ophelia · Dean of Students · UNH
Any goal they name
Nudges for whatever they’re working on.
⏳ Time management🛌 Better sleep🏋️ Hit the gym 3×💧 Drink more water🧘 Posture & movement👥 Make new friends📚 Study habits💼 Career direction
🧠 Manage anxiety📵 Less doomscroll🎯 Set a goal📞 Text a friend🍳 Eat real food🏛️ Office hours🎨 Make something🪴 Self-reflection
🌅 Build a morning📓 Journal nightly🏃 Active recovery🎉 Join one club🤝 Belonging💪 Build confidence📝 Resume prep🌙 Wind down
Stories from the cohort.
Discover how Journey helps students and the team supporting them.
“5 minutes with Journey helps me with the entire week.”
“My team finally sees what’s happening before it’s a problem.”
“It didn’t ask my team to learn anything new.”
The international bestseller
& Cass R. Sunstein
NudgeImproving decisions about health, wealth, and happiness
Richard H. Thaler& Cass R. Sunstein
Why it works
Built on the science of the nudge.
“Nudge” comes from the behavioral economics of Richard Thaler and Cass Sunstein, who showed that the structure of a choice moves behavior more than information or willpower ever do.
01
Choice architecture
Thaler & Sunstein, 2008. Structure the moment, not the sermon. One tap takes a student from “I’m overwhelmed” to a booked appointment.
02
Just-in-time adaptive intervention
The right nudge in the right window, capped at a few per week. Attention gets respected, not captured.
03
Tinto’s persistence research
Every check-in maps to the four drivers of whether a student stays: financial, academic, wellness, and engagement.
What students say.
In their own words.
“5 minutes with Journey helps me with my entire week. It let me do things I’d never done before, be more social with people in person.”
“Joined NAACP, Animation Club, and Theater auditions. I went from 0 clubs to 4 in a month.”
“Journey help me doing things I already wanted to do.”
University of New Haven
“Universities are clumsy with how they communicate. Journey is the first thing I’ve seen that students will actually answer.”
Questions and answers
Do students need to download anything?
No. Journey lives in text messages. If they can text, they can use it.
What does the support team actually see?
The map, not the diary: themes, engagement, momentum, and flags that need a human. Private conversations stay private.
What happens if someone is in crisis?
Journey is not a crisis line. When language raises a flag, it surfaces the right human path and follows the escalation process set up with your team.
How many texts do students get?
A few a week, inside the windows they choose. Quiet hours are honored, and they can pause or opt out at any time.
Is this just another AI chatbot?
No. Chatbots wait. Journey reaches out first, remembers the person’s context, and connects them to a human when a human is the right answer.
How does pricing work?
Pricing scales with the cohort and program. We scope the exact pilot with you on the demo call.
See Journey on your campus.
Start the conversation and see what Journey can bring to your students and the people supporting them.