Most retention tools talk at students. Journey helps you listen to them.
The right message at the right moment. At UNH, 74% of first-years write back, and at-risk retention went from 50% to 94%.
↑
Journey · Tue 12:30 PM
posture giving 🦐? un-curl.
JB
Janiya · Pathfinder
Health 88 · trending up
Cohort↑
85
from 72 last semester
★High-risk watch
Maya R · overwhelmTyler V · belongingSam K · sleep
Archetype
Connector
Needs belonging. Sized event invites & small group cues.
Thu · Sept 26
Career Fair
Beckerman Rec Center · 1–4pm
i can't focus today
one move: 10 mins on the easiest assignment. timer on. tell me when done.
TV
Tyler · Connector
Health 64 · needs check-in
Journey · Tue 12:30 PM
posture giving 🦐? un-curl.
JB
Janiya · Pathfinder
Health 88 · trending up
Cohort↑
85
from 72 last semester
★High-risk watch
Maya R · overwhelmTyler V · belongingSam K · sleep
Archetype
Connector
Needs belonging. Sized event invites & small group cues.
Thu · Sept 26
Career Fair
Beckerman Rec Center · 1–4pm
i can't focus today
one move: 10 mins on the easiest assignment. timer on. tell me when done.
TV
Tyler · Connector
Health 64 · needs check-in
CAPS routing
Career fair RSVP
Sleep on track
Journey · Sun 7:02 PM
what's the one thing tomorrow that can't slip?
Office hours booked
SK
Sam · Explorer
Sleep flag · routed to Wellness
Doomscroll alert
Archetype
Pathfinder
Structure first. Visible milestones. Weekly scoreboard.
Study pod attended
CAPS routing
Career fair RSVP
Sleep on track
Journey · Sun 7:02 PM
what's the one thing tomorrow that can't slip?
Office hours booked
SK
Sam · Explorer
Sleep flag · routed to Wellness
Doomscroll alert
Archetype
Pathfinder
Structure first. Visible milestones. Weekly scoreboard.
Study pod attended
i'm so behind in calc
open chapter 4. 10 mins. report back?
done. i did 20.
Mon · 9:14 AM
Advising appt, Maya R.
Auto-routed via Journey
Wellbeing↑
94%
high-risk retention
BR
Ben · Navigator
Health 81 · steady
Journey · Fri 4:18 PM
text someone you haven't talked to in a bit. might make their day.
✺This week's wins
Janiya · joined NAACPTyler · 6 at study groupSam · slept 8 hrs ×3
i'm so behind in calc
open chapter 4. 10 mins. report back?
done. i did 20.
Mon · 9:14 AM
Advising appt, Maya R.
Auto-routed via Journey
Wellbeing↑
94%
high-risk retention
BR
Ben · Navigator
Health 81 · steady
Journey · Fri 4:18 PM
text someone you haven't talked to in a bit. might make their day.
✺This week's wins
Janiya · joined NAACPTyler · 6 at study groupSam · slept 8 hrs ×3
How it works
Journey is like a friend that texts first.
Tuesday · 4:18 PM
hey, what's the #1 thing weighing on you rn?
my thoughts won't slow down and i keep procrastinating
loud in there today. what's yelling the loudest?
chem presentation friday
ok, one small move tonight: open the textbook. 10 mins. that's it. report back?
When the moment matters, Journey remembers for next time.
4 days later
calc midterm incoming. what's one distraction you wanna eliminate?
screen time honestly
Works inside the platforms you already use.
No app to install. No new password. No fight with IT. Journey is the glue, it gets your students to the resources you already invest in.
"It didn't ask my team to learn anything new."
Ophelia · Dean of Students · UNH
Welcome from Journey
What you're working on this semester
Where you tend to get stuck
When you want us to text
This week with Maya
What landed
What stuck
One word for next week
1:14 AM · "I can't sleep"
First reply within 90 seconds
3-step breathing offered
CAPS surfaced if escalation flagged
CARE team handoff · Teams
Health score delta
Top risk driver
Recommended next step
Pick the moment. Journey shows up in the right voice.
Onboarding is gentle. Weekly check-ins are short. Mid-panic replies are immediate. The CARE-team handoff is structured. Same product, four different jobs, each native to the moment.
Tuesday · 4:18 PM
my thoughts won't slow down and i keep procrastinating
loud in there today. what's yelling the loudest?
chem presentation friday
ok, one small move tonight: open the textbook. 10 mins. that's it. report back?
…ok one slide. that's it
that counts. fully counts. close it or steal ten more, your call.
Monday · 8:00 AM
start ur week with clarity. what's your intention this week?
chem presentation
Wednesday · 12:00 PM
posture giving 🦐? un-curl.
lol thanks needed that
3:18 PM · today
where's the free printing on campus again
Marvin K. Peterson library, 2nd floor, behind the help desk. card pre-loaded with $5/semester. need the desk hours?
yeah and is the gym open after 9
Beckerman closes 11 PM weekdays, 9 PM weekends. last entry 30 min before close.
Thursday · 9:42 PM
how do i make an appointment with the therapist
easy. CAPS does same-day slots through Sheffield 3rd floor. want tomorrow 2 PM or later this week?
tomorrow works
booked. confirmation will hit your email by 9 AM. first session is just a check-in, no pressure.
thanks. can u remind me an hour before
set. see you tomorrow 2 PM.
Open booking confirmation →
Stories from the cohort.
Discover how Journey helps students and the team supporting them.
"5 minutes with Journey helps me with the entire week."
"My team finally sees what's happening before it's a problem."
"It didn't ask my team to learn anything new."
University of New Haven
"Universities are clumsy with how they communicate. Journey is the first thing I've seen that students will actually answer."
In their own words.
Student replies. Anonymized for privacy.
"5 minutes with Journey helps me with my entire week. It let me do things I'd never done before, be more social with people in person."
"Joined NAACP, Animation Club, and Theater auditions. I went from 0 clubs to 4 in a month."
"It booked the CAPS appointment for me at 1 AM. I'd been putting it off for weeks. Now I go every two weeks."
"The night before my chem final Journey just walked me through one problem at a time. I didn't open Reddit once."
"The breathing thing actually works. I'd never have tried it if it wasn't already on my phone."
"Texted the person I'd been meaning to text. We grabbed coffee that week. I forgot what that felt like."
One semester. 100 students. $15K. See it on your campus.
The same playbook that brought UNH from 50% retention to 94% for at-risk students.