How Journey works
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How Journey works.

Three texts a week. The right moment. The voice they actually answer.

How it works

Journey is like a friend that texts first.

Tuesday · 4:18 PM
hey, what's the #1 thing weighing on you rn?
my thoughts won't slow down and i keep procrastinating
name what's loudest. one thing. then we work the next 10 min.
chem presentation friday
open the deck. slide one. 10 min. timer's mine.

When the moment matters, Journey remembers for next time.

4 days later
calc midterm incoming. what's one distraction you wanna eliminate?
screen time honestly

Students get nudges based on their goals.

During onboarding, every student tells Journey what they're working on. Then nudges arrive on the day they actually need them, not on the day a calendar says they should.

phone in the drawer by 11. just the drawer. you'll thank yourself at 8 AM.
10 min on the hardest thing first. timer's on me.
who's the one person you've been meaning to text? do it now. one line.
that thing yesterday, you handled it. write down one line about how.

April mid-semester pulse check.

One question. The student picks. Journey routes them to the right resource, every time.

Works inside the platforms you already use.

No app to install. No new password. No fight with IT. Journey is the glue, it gets your students to the resources you already invest in.

"It didn't ask my team to learn anything new."
Ophelia · Dean of Students · UNH
Blackboard, Slack, Workday, Microsoft Teams, Canvas, Navigate, OneStop, Starfish

Welcome from Journey

Day 0 · pre-orientation · 2 minutes total
What you're working on this semester
Where you tend to get stuck
When you want us to text

This week with Maya

Friday 4:12 PM · 90-second pulse
What landed
What stuck
One word for next week

1:14 AM · "I can't sleep"

No agenda · no advice · just present
First reply within 90 seconds
3-step breathing offered
CAPS surfaced if escalation flagged

CARE team handoff · Teams

Auto-posted to #journey-signal · ready to action
Health score delta
Top risk driver
Recommended next step

Pick the moment. Journey shows up in the right voice.

Onboarding is gentle. Weekly check-ins are short. Mid-panic replies are immediate. The CARE-team handoff is structured. Same product, four different jobs, each native to the moment.

Wellness coaching 9:42 PM · today
Tuesday · 4:18 PM
my thoughts won't slow down and i keep procrastinating
name what's loudest. one thing. then we work the next 10 min.
chem presentation friday
open the deck. slide one. 10 min. timer's mine.
…ok one slide. that's it
that's it. then walk the loop. 12 min. no phone.
Monday · 8:00 AM
start ur week with clarity. what's your intention this week?
chem presentation
Wednesday · 12:00 PM
posture giving 🦐? un-curl.
lol thanks needed that
3:18 PM · today
where's the free printing on campus again
Marvin K. Peterson library, 2nd floor, behind the help desk. card pre-loaded with $5/semester. need the desk hours?
yeah and is the gym open after 9
Beckerman closes 11 PM weekdays, 9 PM weekends. last entry 30 min before close.
Thursday · 9:42 PM
how do i make an appointment with the therapist
easy. CAPS does same-day slots through Sheffield 3rd floor. want tomorrow 2 PM or later this week?
tomorrow works
booked. confirmation will hit your email by 9 AM. first session is just a check-in, no pressure.
thanks. can u remind me an hour before
set. see you tomorrow 2 PM.
Open booking confirmation →

The first week, in their own thread.

Onboarding takes about 90 seconds. We collect two goals. That's it. From there, the nudges build on what they told us.

Journey
SMS text

One semester. 100 students. $15K. See it on your campus.

The same playbook that brought UNH from 50% retention to 94% for at-risk students.

Request demo → See the UNH results