Read time: 3 minutes Leadership is about understanding yourself first and then exploring the differences of others and how you can best work together to achieve a shared goal. Motivating Your Team: Managing Judgers and Perceivers Perceiving team members—those who tend to be flexible, spontaneous, and adaptable—can sometimes be challenging for managers to motivate. But … Read more
Read time: 3 minutes Leadership is about understanding yourself first and then exploring the differences of others and how you can best work together to achieve a shared goal. Motivating Your Team: Managing Sensors and Intuitives Leading a sales team requires understanding the nuances between sensing and intuitive personalities. Sensors thrive on details and concrete … Read more
Why is this important? When the aim is to develop a team member’s perspective, telling them what to do rarely helps them learn. Instead, engaging them in a process of thoughtful questioning helps them to find answers on their own and develops their critical thinking skills. It equips them to solve the problems they’ll face … Read more
Why is this important? Meaningful feedback that helps others grow and develop starts with intentionally observing an action or behavior. How can you take action? Identify an opportunity to observe a skill or behavior of someone on your team. As you are observing: Focus on observing the facts and reserve judgment Prepare to share your … Read more
Giving and receiving in-the-moment feedback Why is this important? Constructive in-the-moment feedback recognizes both current strengths and areas for future improvement. Feedback is given and received within the context of our day-to-day work which accelerates our learning and in turn, our development and performance. How can you take action? Before giving someone feedback, think about … Read more
To overcome potential blind spots we need to build our cultural dexterity – the ability to understand, coach and communicate effectively with different people. Why is it important? Experts say we all have blind spots based on our education, experiences and exposure. We make assumptions, often unconsciously, that may lead to incorrect conclusions. How can … Read more
Active listening is a decision to focus your full attention on the speaker to hear and understand what they are saying. Why is this important? We build stronger, more trusting relationships when we really listen to others and make them feel heard. How can you take action? Remove or minimize distractions before the conversation. After … Read more