Eisenhower Matrix

Read time: 4 min 30 sec How to Procrastinate Procrastination Itself We all do it: a quick 5-minute break turns into an hour of scrolling. Then, we feel guilty after we realize what we could have used that time for instead… Procrastination is tempting, but there’s hope. Here are 3 effective strategies to turn you … Read more

Teach, don’t tell

Why is this important? When the aim is to develop a team member’s perspective, telling them what to do rarely helps them learn. Instead, engaging them in a process of thoughtful questioning helps them to find answers on their own and develops their critical thinking skills. It equips them to solve the problems they’ll face … Read more

Focused Observation

Why is this important? Meaningful feedback that helps others grow and develop starts with intentionally observing an action or behavior. How can you take action? Identify an opportunity to observe a skill or behavior of someone on your team. As you are observing: Focus on observing the facts and reserve judgment Prepare to share your … Read more

In-the-moment feedback

Giving and receiving in-the-moment feedback Why is this important? Constructive in-the-moment feedback recognizes both current strengths and areas for future improvement. Feedback is given and received within the context of our day-to-day work which accelerates our learning and in turn, our development and performance. How can you take action? Before giving someone feedback, think about … Read more

Checking potential blind spots

To overcome potential blind spots we need to build our cultural dexterity – the ability to understand, coach and communicate effectively with different people. Why is it important? Experts say we all have blind spots based on our education, experiences and exposure. We make assumptions, often unconsciously, that may lead to incorrect conclusions. How can … Read more

Active Listening

Active listening is a decision to focus your full attention on the speaker to hear and understand what they are saying. Why is this important? We build stronger, more trusting relationships when we really listen to others and make them feel heard. How can you take action? Remove or minimize distractions before the conversation. After … Read more

Mindfulness

Using Mindfulness to Overcome Potential Blind Spots Why is this important? The brain is hard-wired to make quick decisions that draw on assumptions and experiences that influences how we evaluate & interact with people. These potential blind spots can undermine the best of intentions – especially when it comes to diversity and inclusiveness. Mindfulness is … Read more

Delegating for Development

Prepare to Delegate Why is this important? People feel most involved and engaged when they have challenging work and the right level of support to get the job done with the right quality. Creating stretch opportunities for less experienced team members will also help them develop quicker and more effectively. What does it look like? … Read more