Why is this important? Meaningful feedback that helps others grow and develop starts with intentionally observing an action or behavior. How can you take action? Identify an opportunity to observe a skill or behavior of someone on your team. As you are observing: Focus on observing the facts and reserve judgment Prepare to share your … Read more
Giving and receiving in-the-moment feedback Why is this important? Constructive in-the-moment feedback recognizes both current strengths and areas for future improvement. Feedback is given and received within the context of our day-to-day work which accelerates our learning and in turn, our development and performance. How can you take action? Before giving someone feedback, think about … Read more
To overcome potential blind spots we need to build our cultural dexterity – the ability to understand, coach and communicate effectively with different people. Why is it important? Experts say we all have blind spots based on our education, experiences and exposure. We make assumptions, often unconsciously, that may lead to incorrect conclusions. How can … Read more
Active listening is a decision to focus your full attention on the speaker to hear and understand what they are saying. Why is this important? We build stronger, more trusting relationships when we really listen to others and make them feel heard. How can you take action? Remove or minimize distractions before the conversation. After … Read more
Using Mindfulness to Overcome Potential Blind Spots Why is this important? The brain is hard-wired to make quick decisions that draw on assumptions and experiences that influences how we evaluate & interact with people. These potential blind spots can undermine the best of intentions – especially when it comes to diversity and inclusiveness. Mindfulness is … Read more
Prepare to Delegate Why is this important? People feel most involved and engaged when they have challenging work and the right level of support to get the job done with the right quality. Creating stretch opportunities for less experienced team members will also help them develop quicker and more effectively. What does it look like? … Read more
Making Mistakes Nobody likes making mistakes, yet everybody makes them. Mistakes are a natural part of the learning process and they can provide a chance for us to grow. Even though you may never learn to love making mistakes, you can certainly grow to accept them and use them to your advantage. Serena Williams, a … Read more
The Brain Is a Muscle The brain is made up of billions of neurons that are connected to each other by trillions of connections. When we talk about changing your brain, we’re not actually changing the number of neurons in the brain. Instead, we’re changing the connections in the brain. In many ways, the brain … Read more
Myth 1: Effort is Everything The most common misconception about having a growth mindset is that it’s entirely based on how much effort you put into your work. While praising effort instead of achievements will certainly foster a growth mindset, this is only one of many strategies! If we believe that effort is all we … Read more
There are two main mindsets we can navigate life with: growth and fixed. Having a growth mindset is essential for success. In this post, we explore how to develop the right mindset for improving your intelligence. Carol Dweck, the psychologist who identified the two core mindsets, was initially intrigued by why some children shrink back … Read more