Most retention tools speak. Journey listens.
Every system you've bought talks AT students. Journey is the listening layer, the only daily two-way surface your students actually trust.
Maya wants to book an appt with her academic advisor.
Ben H. → CAPS booking confirmed.
Sits on top of what you already own.
No app to install. No new dashboard for staff to learn. No new password for students to forget. No fight with your IT team.
April mid-semester pulse check.
One question. The student picks. Journey routes them to the right resource, every time.
What your CARE team sees in Teams.
Five seconds, not a meeting. The student's score, the top risk, the recommended next step, already pulled, already reasoned, already routable.
One student. Five seconds.
Type a name in Teams. Get the health score, top risk, last contact, and recommended next step, without leaving the chat or learning a new dashboard.
Who needs you this week.
A prioritized list of 8-12 students per advisor, ranked by composite risk. Journey tells you who, why, and what to say in the first 30 seconds of the call.
Already packaged. Already defensible.
A monthly one-pager and a semester board deck. The retention number, the wellbeing trend, the AI deployment story, written so the president doesn't have to.
From discovery call to deployed in 4 weeks.
Lightweight implementation. Very little work to get a pilot started.
Discovery
30-min intro call. Identify the cohort. Match each student to a Journey archetype. Set the goals.
Onboard
SMS opt-ins go out. Staff get Teams panel access. First-week nudges calibrate to actual student replies.
Calibrate
Nudges tune to the cohort. Routing logic activates. CARE team starts pulling daily reads.
Readout
Monthly board-ready report. Risk profile, retention deltas, intervention outcomes. Ready to present to trustees.
"Journey didn't ask my team to learn anything new. It dropped into Teams, surfaced the students who needed us, and gave us the line to open with."
Why UNH renewed at 18× scale.
A 100-student pilot in fall '25 became an 1,800-student deployment in fall '26. No new procurement. No new install. Just a number the president read to his board.
One semester. The number that triggered the expansion.
"Universities are clumsy with how they communicate. Journey is the first thing I've seen that students actually answer."
Jens Frederiksen · President · University of New Haven
Stories from the cohort.
Discover how Journey helps students and the team supporting them.
Plan your retention, the modern way.
100 students. One semester. $15K. No installation. No new training. One number to put in front of your board.