For Universities — Stop sending. Start listening. — Journey
For universities →

Stop sending. Start listening.

Every system you've bought talks AT students. Journey is the listening layer — the only daily two-way surface your students actually trust.

Microsoft Teams · Journey for UNH CARE Team
Live signal · 2 minutes ago

Maya R. needs a 5-minute call this week.

Health score62 (down 11)
Top risk driverAcademic overwhelm
Pattern3 missed nudges in 7 days
Last in-person contact23 days ago
Recommended next stepOutreach by Wed · academic advisor
This morning · 9:14 AM

Ben H. → CAPS booking confirmed.

TriggerLate-night anxiety conversation
ResolutionAuto-routed to CAPS · appt Friday 2pm
Staff action neededNone — confirmation only

Stories from the cohort.

Discover how Journey helps students and the team supporting them.

Ben — Student
"5 minutes with Journey helps me with the entire week."
Jade — Student Success Team
"My team finally sees what's happening before it's a problem."
Ophelia — Dean of Students
"It didn't ask my team to learn anything new."

Sits on top of what you already own.

No app to install. No new dashboard for staff to learn. No new password for students to forget. No fight with your IT team.

Blackboard, Slack, Workday, University Events, Microsoft Teams, Canvas, Navigate, OneStop, Starfish
8 weeks from first call to deployed
0 new logins for staff or students
FERPA-ready · SOC 2 in progress

What your CARE team sees in Teams.

Five seconds, not a meeting. The student's score, the top risk, the recommended next step — already pulled, already reasoned, already routable.

The quick read

One student. Five seconds.

Type a name in Teams. Get the health score, top risk, last contact, and recommended next step — without leaving the chat or learning a new dashboard.

Maya R. · Snapshot
Health62
Top riskOverwhelm
Next step5-min call by Wed
The weekly queue

Who needs you this week.

A prioritized list of 8-12 students per advisor, ranked by composite risk. Journey tells you who, why, and what to say in the first 30 seconds of the call.

Your week · 9 students
Highest priority3
Standard outreach5
Light touch1
The board readout

Already packaged. Already defensible.

A monthly one-pager and a semester board deck. The retention number, the wellbeing trend, the AI deployment story — written so the president doesn't have to.

May 2026 · Cohort
Wellbeing72 → 85
High-risk17 → 8
Tuition saved$1.1M

From pilot to deployed in 8 weeks.

100 students. One semester. $15K. The same playbook UNH ran. No procurement cycle. No IT fight.

Week 1

Kickoff

President-led intro call. Identify the 100 students. Match each to a Journey archetype. Set the goals.

Week 2

Onboard

SMS opt-ins go out. Staff get Teams panel access. First-week nudges calibrate to actual student replies.

Weeks 3–6

Calibrate

Nudges tune to the cohort. Routing logic activates. CARE team starts pulling daily reads. First interventions land.

Week 8

Readout

Monthly board-ready report. Risk profile, retention deltas, intervention outcomes. Ready to present to trustees.

Why UNH renewed at 18× scale.

A 100-student pilot in fall '25 became an 1,800-student deployment in fall '26. No new procurement. No new install. Just a number the president read to his board.

UNH · Pilot Aug 2025 → May 2026

One semester. The number that triggered the expansion.

50% → 94%
High-risk retention before vs. after Journey. The line on the board chart that triggered the renewal call.
$1.1M
Tuition revenue preserved across the cohort. 44 students who would otherwise have churned still enrolled in spring.
73×
Customer ROI on a $15K pilot in one semester. Annualized, the number doubles. The board did the math.

"Universities are clumsy with how they communicate. Journey is the first thing I've seen that students actually answer."

Jens Hofschneider · President · University of New Haven

Built for three audiences. Bought by one.

A friend for the student. A signal for the staff. A story for the board. Same product, three different jobs, one contract.

For students

A friend in their pocket.

Three texts a week. Reply anytime. No app to download. The kind of nudge a friend would send, on the day they actually needed it.

For staff

A signal inside their day.

Lives inside Microsoft Teams. Pulls the student's health score, top risk, and next-best move in five seconds — no new dashboard.

For the president

The story the board wants.

A monthly readout. A semester board deck. The retention number, the wellbeing trend, and your AI deployment story — already packaged.

Plan your retention, the modern way.

100 students. One semester. $15K. No installation. No new training. One number to put in front of your board.