Stop sending. Start listening.
Every system you've bought talks AT students. Journey is the listening layer — the only daily two-way surface your students actually trust.
Maya R. needs a 5-minute call this week.
Ben H. → CAPS booking confirmed.
Sits on top of what you already own.
No app to install. No new dashboard for staff to learn. No new password for students to forget. No fight with your IT team.
What your CARE team sees in Teams.
Five seconds, not a meeting. The student's score, the top risk, the recommended next step — already pulled, already reasoned, already routable.
One student. Five seconds.
Type a name in Teams. Get the health score, top risk, last contact, and recommended next step — without leaving the chat or learning a new dashboard.
Who needs you this week.
A prioritized list of 8-12 students per advisor, ranked by composite risk. Journey tells you who, why, and what to say in the first 30 seconds of the call.
Already packaged. Already defensible.
A monthly one-pager and a semester board deck. The retention number, the wellbeing trend, the AI deployment story — written so the president doesn't have to.
From pilot to deployed in 8 weeks.
100 students. One semester. $15K. The same playbook UNH ran. No procurement cycle. No IT fight.
Kickoff
President-led intro call. Identify the 100 students. Match each to a Journey archetype. Set the goals.
Onboard
SMS opt-ins go out. Staff get Teams panel access. First-week nudges calibrate to actual student replies.
Calibrate
Nudges tune to the cohort. Routing logic activates. CARE team starts pulling daily reads. First interventions land.
Readout
Monthly board-ready report. Risk profile, retention deltas, intervention outcomes. Ready to present to trustees.
Why UNH renewed at 18× scale.
A 100-student pilot in fall '25 became an 1,800-student deployment in fall '26. No new procurement. No new install. Just a number the president read to his board.
One semester. The number that triggered the expansion.
"Universities are clumsy with how they communicate. Journey is the first thing I've seen that students actually answer."
Jens Hofschneider · President · University of New Haven
Built for three audiences. Bought by one.
A friend for the student. A signal for the staff. A story for the board. Same product, three different jobs, one contract.
A friend in their pocket.
Three texts a week. Reply anytime. No app to download. The kind of nudge a friend would send, on the day they actually needed it.
A signal inside their day.
Lives inside Microsoft Teams. Pulls the student's health score, top risk, and next-best move in five seconds — no new dashboard.
The story the board wants.
A monthly readout. A semester board deck. The retention number, the wellbeing trend, and your AI deployment story — already packaged.
Plan your retention, the modern way.
100 students. One semester. $15K. No installation. No new training. One number to put in front of your board.
