Results, Real students. Real numbers. Journey
For student success

We've helped students do things they didn't think they could.

100 students. One semester. Real texts, real interventions, real numbers. Here's what came back.

50%94%
High-risk retention
before vs. after Journey
$1.1M
Tuition revenue
preserved in one semester
73×
Customer ROI
on a $15K pilot
85%
Weekly active engagement
(campus email: ~5%)

Hear from the students.

Two first-years on what changed when a text showed up at the right moment.

"5 minutes with Journey helps me with my entire week. It let me do things I'd never done before, be more social with people in person."
BBenFirst-year · UNH
"I went to the career fair anyway, and landed the FWS position. Journey helped me draft the resume the night before."
JBJaniya B.Pathfinder · UNH
"
5 minutes with Journey helps me with an entire week.
First-year · UNH · Spring '26

He told us Journey let him do things he'd never done before, be more social with people in person, like never before. He'd never said that about a piece of software in his life. He said it about a text message.

That's the alien pitch in one student's words. A retention platform that doesn't feel like one. A friend that texts first. A nudge sized to the actual day.

Stories from the cohort.

Real student replies. Anonymized, edited only for clarity. The kind of thing a school usually never gets to see.

JB
Janiya · Star Performer
Pathfinder · First-year
"Joined NAACP, Animation Club, Take Charge, and Theater auditions this semester. Got a FWS position. I never thought I'd be the kind of person who joins things."
Grade: B → A❤ I did it
M.
Connector · First-year
Thu · 4:32 PM
Career Fair tomorrow. 📍 Beckerman. 🕐 1–4pm. Make one new connection. That's all it takes.
made some friends at the career fair. felt less anxiety once I got there than I was expecting. thanks Journey 🙏
❤ I did it
A.
Navigator · First-year
Won an A on midterm
"It was A. I got a 97 on my history midterm. Now I'm getting ready for the math one. Booked office hours with all 4 profs this week, best decision I've made all semester."
Score: 72 → 89❤ I did it
B.
First-year · 1:17 AM
Anxiety, mid-gym
I need help with anxiety while at the gym
try this: 4 in, hold 4, out 6. three rounds. tell me when you're done.
ok. went. feeling better. thank you.
❤ I did it
D.
Connector · UNH
Built a study group
"Threw a study group together last night and 6 people came. Doing it again Thursday. Three months ago I was eating dinner alone in my room."
Belonging score: ↑❤ I did it
N.
Creator · First-year
Started painting again
"Started painting again last week. First time in 2 years. Feels weirdly good. Journey asked me what I was avoiding and I answered honestly for once."
Creator archetype❤ I did it
K.
Pathfinder · Sophomore
Tue · 9:14 PM
what's your hardest class this week? want help making tomorrow's plan?
math. quiz on Friday. don't know where to start.
15 mins tonight on practice problems 1–5. tomorrow, office hours at 2. fri morning, one timed run. doable?
yeah ok let's do it
❤ I did it
S.
Explorer · First-year
Found my study spot
"Found a coffee shop on State that's actually quiet. New study spot unlocked. Going to do my thesis reading there tomorrow morning before class."
Wellbeing: ↑❤ I did it
R.
Sophomore · UNH
Career clarity
"I had two AI conversations going. Journey pulled details from both and changed how I see my career. It's the only one that actually remembered who I am."
Career goal set❤ I did it
T.
First-year · UNH
Sun · 7:02 PM
yo i just aced my midterm. literally did not sleep at all last night.
huge. proud of you. now sleep. tomorrow is a recovery day, not a grind day.
😂 ok mom
❤ I did it
L.
Explorer · First-year
Found leadership
"I'm grateful for my college education. The best part of UNH is finding my passion for leadership. I never took on student leadership roles in high school. Journey kept asking what I'd do if I weren't scared."
Explorer archetype❤ I did it
C.
Creator · UNH
Wrote a song
"Wrote a song last night that's actually decent. Putting it on Spotify just to see what happens. Journey told me one micro-deadline and a kind audience would unstick me. It did."
First release❤ I did it

What the university saw.

From the president who took 100 students to 1,800 in one renewal. And the dean who runs UNH's CARE team.

"Universities are clumsy with how they communicate. Journey is the first thing I've seen that students will actually answer."
JFJens FrederiksenPresident · University of New Haven
"It didn't ask my team to learn anything new. It dropped into Teams, surfaced the students who needed us, and gave us the line to open with."
OROpheliaDean of Students · University of New Haven

The University of New Haven, by the numbers.

One semester. 100 students. The board read these numbers and approved an 18× expansion.

UNH · Pilot Aug 2025 → May 2026

From 100 students to 1,800. No new procurement. No new install.

1,422
Two-way conversations logged across the semester. Real student questions, real interventions, real follow-ups.
17 → 8
High-risk students at start of semester vs. end. Nine students moved out of the high-risk tier in one term.
8
Campus departments Journey routes to: CAPS, CASA, CDC, Wellness, Student Affairs, One Stop, TASC, Res Life.

"Universities are clumsy with how they communicate. Journey is the first thing I've seen that students actually answer."

Jens Frederiksen · President · University of New Haven

Want this for your school?

100 students. One semester. $15K. No installation. The same playbook UNH ran. We can run it at your university next.